* Some Android 9.0 phones are within white list setting SBC as default. One of solutions is rooting your phone then add the Bluetooth address into the list yet it’s risky.
Bluetooth V5.1 Chipset
Bluetooth V5.1 chip, faster, more stable transmission,High quality in Sound and low latency;
Elegant Looking
The charging case is Inspired by space capsule
Customized QCY App
Except language change,default EQ modes and OTA firmware update,we add Sleep Mode to help you avoid any unintended activation.
* Refer user manual to download the app.
* The app requires system of android 6.0 or above/iOS 11 or above.
* Push earbuds back into charging case to quit Sleep Mode or you can quit it on QCY App.
One Step Pairing
Pick up 2 headsets from charging case and they will connect each other automatically, then only one step easily enter mobile phone Bluetooth setting to pair the earbuds
Either Earbud Can Work Alone
The L/R earbud can use in single
Both mono and stereo modes are available.
Sensitive Touch Control
Music,Call, Voice assistant control all at your fingertips.
Pause/resume playing :Double touch
Answer/end call:Double touch
Skip track backward : Keep touching left earbud
Ignore call:Keep touching either earbud for 1.5s
Skip track forward : Keep touching right earbud
Voice Assistant : Triple touch left earbud
What’s in the Box:
Earbuds, charging case * 1
Eartips * 3 pairs S/M/L(one pair has been assembled)
Type-C cable * 1
User manual * 1
Parameters:
Product name: T13
Pairing name: QCY-T13
Bluetooth version: 5.1
Available system: iOS/ Android
Operation range: 10m
Battery life: Up to 8 hours of listening time(5hr of calling) by single charge;
Up to 40 hours play time with charging case.
Bluetooth profiles: HFP/HSP/A2DP/AVRCP
Battery capacity(case): 380mAh
Top-ups by case: 2-3(for both earbuds)
Charging port: Type-C
FAQ:
Q: What should I do if the headset received unabletoturn on?
A: Confirm that the charging case has power left, press the button on the case and check if at least one LED is illuminated.
If charging case power off, please put the earphones in charge case and charging for 1 hour. Before charging, please Remove the stickers on new earphones.
Connect the case with your included USB cable and plug it into a USB power source.
Q:What should I do if Sound comes from only one earphone?
A:Put both earphones back into the charging caseand close the cover, then take them out again to check whether both ears have sound. If only one earphone still has sound, please restore the factory settings for both earphones.
Q:How to solve the problem that the mobile phone prompts that it cannot connect?
A:Delete the pairing record on the mobile phone, and then search for pairing and connect again.
Q:How to solve the problem that there is no sound when listening to musicor calling?
A: There is a settings icon on the right side of the Bluetooth connection name on Android phones. Click to enter, turn off the mobile phone audio and media audio, and then turn them on again. If there is still no sound, please re-pair the earphones with the mobile phone.
Q: Why is there a delay in videoor games?
A: Affected by factors such as the use environment, network, and mobile phone Codec, there will be different degrees of delay when the mobile phone transmits audio data to the earphone.
Q: How to solve the problem of stuckor intermittent sound?
A: If there are a lot of Wi-Fi, 5Gor 4G signals, high-power electrical appliances around, it may cause stuck and intermittent sound. Please Change the environment or re-pairing can solve the problem.
Other Tips:
1. Before using the earbuds, please read the manual carefully and keep it for future references.
2. The earbuds need to be fully charged prior to first-time use.
3. lf the earbuds are left unused for over two weeks, please recharge.
4. Please use the chargers made by qualified manufacturer.
5. lf earbuds fail to be found by phone, please re-turn them connectable or restore factory settings.
6.lf a program error of phone occurs, please turn off and on Bluetooth functionor reboot the phone.
Shipping
At zemida.com, we’re committed to delivering your order quickly, safely, and reliably. Below you’ll find everything you need to know about how we ship.
Order Processing Time
Orders are processed within 1–3 business days after purchase.
You will receive a confirmation email once your order is placed and a tracking email once it ships.
Where We Ship
We currently ship to most countries worldwide, including:
United States
Canada
United Kingdom
Australia
UAE, KSA, and other Middle Eastern countries
South Asia and selected regions in Africa and Europe
If your country is not listed at checkout, please contact us at support@zemida.com
Estimated Delivery Times
Region
Standard Shipping
Express Shipping (if available)
USA & Canada
7–14 business days
3–7 business days
UK, EU & Australia
8–14 business days
4–8 business days
Middle East & Asia
10–18 business days
5–10 business days
Rest of World
14–21 business days
Varies by location
Please note: Delivery times may be affected by holidays, customs delays, or high shipping volumes.
Shipping Fees
Standard Shipping: Calculated at checkout based on location and weight
Express Shipping: Optional at checkout (if available for your region)
Free Shipping: On orders over [Insert Threshold, e.g., $50]
🔍 Tracking Your Order
Once your order has shipped, you’ll receive a tracking number via email. You can also visit our Track Your Order page at any time to monitor your shipment.
Customs, Duties, and Taxes
International orders may be subject to customs fees or import taxes depending on your country.
These charges are not included in the product or shipping costs and are the buyer’s responsibility.
Address Issues and Delivery Failures
To ensure smooth delivery:
Double-check your shipping details before submitting your order
zemida.com is not responsible for orders lost due to incorrect or incomplete addresses
If a package is returned to us, re-shipping fees will apply
Need Help?
If your order is delayed or you have any issues, we’re here for you: